Report a problem with your installer
Did the installer we assigned you stop responding, refuse to honor the warranty, or do defective work? Tell us. We log your case and follow up with the installer in our network.
How we handle it, transparently: we log your report and contact the installer to follow up. Recurring reports affect whether an installer stays in our referral network. We can't guarantee a specific outcome or replace the official warranty process of the manufacturer or the installer — but we use these reports to protect consumers and choose who we work with.